FAQ

How do I place an order? 如何下订单？

You can place an order through customer service WhatsApp +60 12-636 8321. 可以通过客服 WhatsApp +60 12-636 8321 下单。
How long does delivery take? 货物需要多长时间送到？

Next Day Delivery if ordered before 5PM. 下午5点之前订购，隔天送货。 * Except Sunday * 除了星期日 Please note estimated shipping times include processing time at the warehouse and are calculated from the date the order is placed. 请注意，估计的运输时间包括在仓库的处理时间，并且是从下订单之日算起的。
Can I make changes to my order? (E.G.Adress) 我可以更改我的订单吗？（例如地址）

Once the order is confirmed, the order cannot be changed after the invoice is issued. 一旦确认订单，发了发票就无法更改订单。
Can I exchange an item? 可以兑换物品吗？

Unfortunately we don't offer an exchange facility. 不好意思，我们不提供兑换服务。
Will I receive a comfirmation when I place my order? 我下订单时会收到确认吗？

Once you have placed an order you will shortly receive a confirmation message. If you have not received your order confirmation message please contact us. 下订单后，您很快就会收到确认消息。如果您尚未收到订单确认消息，请与我们联系。
How to calculate the transportation fee? 运输费如何计算呢？

Selangor & Klang Valley area RM20 (1box) Others area RM30 (1box) 雪隆区 RM20 (一箱) 其他区 RM30 (一箱) ** 20kg per box ** 一箱可装大约 20kg 左右